a Magical Grotto experience in
Royal Tunbridge Wells

Every child receives a special keepsake from Father Christmas himself!

For little ones aged 1–3 years, it’s a beautifully illustrated storybook titled Ho Ho Ho, It's Christmas!—perfect for snuggling up with during the festive season.

For children aged 3 years and older, the magic continues with one of two enchanting books: Santa's Postbox or My Letter to Santa. Both come with a special letter-writing activity to help children share their Christmas wishes with Father Christmas. The book you receive will be a delightful surprise!

Yes! With our Adult + Baby Ticket, you can bring a baby under 12 months to meet Father Christmas for their first Christmas experience. Please note that this ticket does not include a gift or activity and must be purchased with a fully priced child ticket. It’s a wonderful way to create magical memories with your little one!

You can easily book your tickets through our online booking system right here!

You’ll find us right in the heart of Calverley Grounds! Simply make your way to the main park gates, then follow the path straight ahead, keeping to your left towards Calverley Grounds Café. Just follow the signs for Royal Grottos, and you’ll arrive at our magical Christmas experience!

Located in the heart of Tunbridge Wells, we’re conveniently close to several local car parks. The nearest options are Great Hall Car Park and Tunbridge Wells Station.

We kindly ask that you arrive 15 minutes before your scheduled time to ensure a smooth and timely experience for everyone. If you're late, we can still welcome you, but please note that your time in the grotto will be shortened to keep things on schedule. Thank you for your understanding!

Yes! Each family is taken out individually to have a private moment with Father Christmas in his study. After your meeting, you'll return to the kitchen to continue the activities.

Unfortunately, we cannot offer refunds for missed sessions. Please make sure to arrive on time to enjoy the full experience.

Yes, you're welcome to take your own photos throughout the experience. However, we also have professional photographers capturing special moments with Santa, and you'll have the option to purchase these photos in the Grotto Gift shop at the end.

Yes, we do! We offer bespoke experiences for private and corporate events, including fun activities like Candy Cane Cocktail making sessions with Mrs. Santa and even the chance to receive your Christmas bonus directly from Santa himself! For more details, feel free to email us at elves@royalgrottos.com.

Yes! We have a special SENS session on Sunday, 8th December at 9am. While we’ll have the same number of guests, this dedicated time is designed to be calmer and more relaxed, with extra care taken to reduce noise and overstimulation. It’s perfect for children with special educational needs and disabilities, ensuring a magical and comfortable grotto experience. Book your visit on our website – we can't wait to welcome you!

While our grotto units do not have space for mobility scooters inside, we warmly welcome guests to bring wheelchairs. You can enjoy the experience from outside the unit, under the cover of a canopy, with a warm faux fur throw to keep cosy. Our friendly elves will ensure you don’t miss a moment of the magic!

At Royal Grottos, we're card-only for all purchases, including professional photos and gifts in our shop. Going cashless helps us serve guests faster, giving you more time to enjoy your magical experience with Father Christmas!

The gingerbread contains Wheat (Gluten) and may contain traces of Egg, Milk, Nuts, and Soya due to factory handling. The icing contains Milk and the following ingredients: Sugar, Glucose Syrup, Water, Maltodextrin, Vegetable Oil (Palm), Whey Powder (Milk), Emulsifier (Acetic Acid Esters of Mono- and Diglycerides of Fatty Acids), and Colours (Carmine, Lutein, Patent Blue V, Curcumin). The gingerbread and icing are not suitable for Vegans or Coeliacs. If you have specific dietary concerns, please contact us for more information.